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SHIPPING & RETURNS

Shipping Policy

How much does delivery cost?

UK Shipping Costs:

  • Royal Mail 2nd Class - £2.95

  • Royal Mail 1st Class - £3.65

Please note that as all of our products are made by hand, dispatch time can vary between 2-5 days. We do our best to post orders as soon as possible.

If you are out when Royal Mail attempt to deliver your parcel, they should leave you a ‘Something for You’ card to collect the parcel from your local sorting office or rearrange delivery.

Please note we are unable to deliver on Bank Holidays and any Public Holidays will affect your expected delivery date.

International Buyers – Please Note: 

Worldwide shipping starts from £5 and is calculated according to weight at checkout.

 

Please note that the shipping costs will vary and Rangla Co. is not responsible for any additional costs that are not included in the item price or shipping cost.

Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to purchase/delivery.

We ship worldwide using Royal Mail to the point of international transit where it will be handled by your local or national postal service.
 

At the point of international transit, the item cannot be tracked using the Royal Mail Track and Trace and is the responsibility of the local or national postal service.


Please note that any customs charges are the responsibility of the customer.

How long will it take to receive my order?

We make all of our pieces by hand, and do our best to turn orders around as quickly as possible, typically dispatching within 2-5 working days. If you need something by a specific date or would like to expedite shipping, please email us before purchasing at theranglaco@gmail.com.

 

We will always do our best to accommodate your requests and we appreciate your understanding and patience.

Return & Exchange Policy

All sales made on this website are final.

We do not offer any returns, exchanges or refunds.

Refunds may ONLY be offered if you receive a damaged product.

All products on this site are made to order, hence our policy. 

Please double check before placing an order to make sure you select the correct size, colour, product and that the spelling is correct on any customised items.

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